It’s our promise to you that after you get a quote from us and agree on it, it will never change for the electrical work you hire us to do.
And if at anytime during or after the project, we change the price for your electrical work, you are under no obligation to pay us.
And we will still finish your electrical work as promised.
Because of this promise to you, it’s very important that the quote we give you is as accurate and comprehensive to your desired electrical needs as possible.
That’s why when you call us for a quote, you’ll get more than just a price for your electrical needs.
You’ll learn in detail from us WHY your electrical work may or may not be an issue, and if it is something that needs to be taken care of, HOW you can expect us to take care of it for you.
We will take whatever time is needed to thoroughly review your electrical request. If we have to get into your crawl space or under your house to make sure we give you an accurate description of whatever electrical needs you have, we’ll do it.
You’ll get such a detailed task by task quote of your electrical project, that even if you don’t end up using us, the quote will be a great tool in asking other electricians to help you with the work you need done.
We’ll always take the time to sit down with you to explain, even draw out, the process for getting your electrical work completed. And you can ask us ANY question.
Lastly when you get a quote from us, we’ll always provide you with options for getting your electrical work done. The way we’ve set up our quote process is a sort of menu for you to pick and choose what you’d like done according to your budget. We never force you to accept anything you don’t want.
$10,000 Love Us Or Leave Us Guarantee
If you aren’t 100% satisfied with our electrical service, not only will you PAY NOTHING, but we’ll pay up to $10,000 for another electrician of your choice to come and complete the work to your satisfaction.
You Never Pay More Than It’s Worth, Or We Pay You The Difference Guarantee
You have up to 6-months after getting your electrical work done with us to search for any other electrical company in the Bay Area that provides the same quality service* as we do, and if there is any difference between the price you paid us for your electrical work and their estimate for the same work, we’ll cut you a check for the difference!
*Quality Service Is:
7-Year Material Warranty
Any material we use for your electrical work is guaranteed to function properly for at least 7 years. If any electrical equipment that we install ends up breaking down in less than 7 years, we’ll come back and replace it with a new piece at no cost to you.
17-Year Electrical Service Guarantee
If at any time within 17 years of using our services for your electrical needs, the work we do is found to be faulty, we’ll come back and correct the issue at no cost to you. You won’t pay a dime.
We are a company that plans on being around for generations to come, and our service to you reflects this. For us it’s not about coming in, doing your electrical work, getting paid and then never dealing with you again. We build lasting relationships with all our customers. And that’s why we guarantee our electrical work to you for up to 17 years.
Friendliest Electricians In The Bay Guarantee
No swearing. No spitting. No rude behavior. Whether you’re on the phone with us, or we’re in your home, you’ll be treated with total respect and kindness. This means you’ll see smiles on our faces and never an angry or impatient manner towards you, regardless of the circumstance. It’s our goal to keep you happy.
If ANY OF OUR TEAM doesn’t live up to our friendliness guarantee to you, then point it out to us and you’ll be automatically gifted with a Special $490 message package from the Claremont Hotel Club & Spa to take away any tension our unfriendly behavior caused you.
How can we live up to all these promises and guarantees we make to you?
Great question, because I love to answer it!
Here at Five Or Free Electrical Solutions we put together a system of operation that ensures our electrical service to you meets every promise and guarantee we make you. From picking up the phone to how we walk inside your house, our company values keep us living up to a very high standard of service.
All our employees go through extensive screening and training to ingrain in them a habit of working according to our company values and 5 Promises.
Your Electrical Work Is Completed To Your Satisfaction
Completing your electrical work to your satisfaction is a commitment to you that from the moment we speak over the phone to the moment we step out of your home after resolving your electrical needs, you’re left with complete peace of mind because your experience with us was totally stress-free.
And this means that if at the end of your electrical project you’re not satisfied with your experience, then you don’t pay a dime for the work.
Your Home Is Left Neat & Tidy – No Mess
If you’re going to have strangers coming in to your house working around your furniture, walking on your carpet, bringing wires and heavy tools inside your home, then you expect them to treat your property with care.
And that’s exactly how we work inside your home. Your home is cared for with the utmost attention:
And this isn’t an empty promise, because if you see us not living up to it, point it out and you’ll pay nothing for your electrical work.
Your Quote Stays As Agreed Upon
Once you agree on a price, that’s how much you’ll pay when your electrical work is done. No sudden changes. No additional line item fees. Your price stays as it’s been quoted to you.
Even if we completely overlook the amount of work involved when we come to provide you with a quote, you will get ALL your electrical work completed at the quoted price. No going back on our word.
If the job takes longer than we expect, you will still only pay the quoted price.
Your Calls & Emails Returned Within 1 Business Day
How many times have you left a voicemail or emailed a business and you don’t get a reply for days, maybe a week, or even never?
Why should you have to wait until it’s convenient for them to call you back? You’re calling because you need help now, not next week.
And that’s why you’ll always receive a call or email back from us within one day:
You’re Not Made To Wait For A Late Arrival
You have work to do, errands to make, kids to drop off. You don’t have time to wait for some flaky guy who doesn’t care about being on time to keep his appointment with you. Your time is precious, and you shouldn’t have to accept him wasting your time because he’s “so busy” and he “didn’t realize the time”.
If we ever show up late to your house for an appointment without contacting you about our delay before the scheduled time, then when you meet us at your door, just point to your watch and say, “You’re late”. You just earned yourself free electrical work.
Sincerely, we want you to hold us to these promises because you shouldn’t be treated any less. We’re here to serve you, not the other way around.
